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Triathler and Chameleon

Welcome to our technical resources page on the Hidex Triathler and Chameleon systems. This page provides answers to many of the questions you may have about these instruments.

We've made available the following resources:

A U.S.A. domestic 1-year service contract on the Chameleon or Triathler system, delivering:

  • 12 months of Telephone Diagnostic Service during normal business hours
  • In house repair of the unit, with availability of a loaner
  • On site emergency service including all travel and labor costs (optional)
  • One preventative maintenance visit, with parts, travel, and labor cost inclusive (optional)

We have full repair services available if you decide to ship your Chameleon or Triathler unit to us. Please call us and ask about this option.

We have included documentation here that you may find useful before calling Bioscan for help:

Chameleon Operations Manual: PDF
Triathler Operations Manual ( LSC or HPLC versions ): PDF
Triathler Performance Parameters: PDF

  SUPPORT CONTACT

For additional help, please contact Kevin Winslow or Steve Stein.


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