AR-2000/System 200

Welcome to the Service support page for the AR2000 TLC scanner.

Our goal is to help you accomplish your research and production tasks with comprehensive support. Our support staff of technical engineers and chemists will respond to phone and e-mail inquiries within one business day. You can reach us at our main office numbers or through our email address support@bioscan.com.

We offer a wide range of services… including comprehensive service contracts, repair and calibration, and structured training programs.

We’ve created an extensive library of detailed and easy-to-use technical documentation to help operate and maintain your BIOSCAN product. If you're experiencing an issue with your AR2000 or just have questions regarding it's operation, don't hesitate to contact us. We'll be happy to assist you.

For those customers who require support for the System 200 TLC scanner, please be advised that Bioscan discontinued support for this antique a few years ago. We no longer offer repair services or carry any spare parts for the System 200. Please contact our Sales team for a quotation to replace your obsolete unit with an AR2000!